Testimonials

Testimonials – What some of our customers had to say

Testimonials

At Abay Oriental Rugs, we prides ourselves on offering great customer service and professional cleaning and repair of your area rugs and oriental carpets. Read the following testimonials from some of our repeat customers.

I’ve just had 3 oriental carpets washed.  I could not be more pleased with the results.   They are very clean;  really they look new. The man who helped me on the phone was very nice.  I asked for them back by a certain date and he called to confirm that they would be here on time…and they were here on time.   The delivery man was very nice even though he had to haul heavy carpets up and down stairs.

The prices were fair and reasonable.  Great work.  Great service.   I recommend ABAY to anyone and will come back with my business.

Thanks so much.
R. Sabourin, Ville Lasalle, QC

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Abay Oriental Carpets are the people who restored my beautiful Persian carpet following a totally botched cleaning job by a shop claiming to be a specialist in this field. In fact my carpet came back from the incompetent cleaning shop looking so bad that I thought it was destroyed.

When I showed it to Mr Abay, owner of Abay Oriental Carpets, he assured me that they could reclaim it in spite of the damage done by the other firm. He was extremely patient in explaining their procedures and sharing freely their knowledge and expertise in the field. My fears were quickly put to rest.

When I returned to Abay Oriental Carpets a few days later I was amazed and delighted at the revitalized appearance of my carpet. It totally surpassed my most optimistic expectations.

Mr Abay and his people are very caring and knowledgeable in the carpet business. You can be sure that, in the future, Abay will definitely have my business no matter what size or type of carpet I have to be cleaned.

S. Delage, Montreal, QC

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I was very pleased with the job you did. The big rug was a challenge and it came out as clean as possible and smelling so much better.

Thank you. I would use you again

L. Woolhouse, Montreal, QC

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I have been very pleased with the service at Tapis Abay. I always go here to have my rugs cleaned and fitted for the good quality underlay. I have also had repairs done by hand to my tribal rugs and the work was excellent. In particular, I have had knowledgeable and honest service about the care of my rugs and about the various kinds of rugs available in the store. I have found Abay to be the most reliable oriental carpet store in greater Montréal.

Best regards,
B. Gilchrist, Sainte-Anne-de-Bellevue, QC

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Abay Oriental has been my carpet specialist for the past three years. I consistently use their services as the representatives are experienced and are very keen on identifiying what needs to be done whether its a cleaning or repair. They have prolonged the life of several antique persian rugs with their seemless repairs. I have complete confidence in their team whether its the pick-up & delivery service, estimates for completing the job or finalizing the transaction, every one is always a pleasure to deal with.

Thanks,
Mr. G. Wadelius, Westmount, QC

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Professional, Knowlegeable, Courteous, and most of all Friendly. These are words that are almost forgotten in the sales and service industry, and yet this is what I found when I first contacted Abay Oriental to clean my oriental carpets that desperately needed cleaning. From the initial call that was answered by the professional, courteous and friendly Cindy to the end result that was handled by professional and very knowlegeable Raymond and his partner Rashid, I am totally satisfied not only by the cleaning service but also by the after sales service.   Cudos to the sales and service at Abay Oriental. I’ll be coming back!

All the best,
Mr. M. Statner, N.D.G., QC

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I have used Abay for some years now for the cleaning and restoration of my collection of Oriental carpets.   They have serviced rugs from large to small, from 100 year old to modern, from Tabriz and Afghan to Caucasian Kilims.   I have been fully satisfied.

Mr. White, Westmount, QC

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My oriental carpet came back from Abay with vibrant colors I had not seen since it was purchased 45 years ago. The service: from obtaining information and placing the order, to on-time pick up and delivery was pleasant, smooth and impeccable. My only regret is that it did not call Abay Oriental sooner to have my carpet cleaned!” Cindy – thanks again – great service.

Best Regards,
H. Sjoeborg, Outremount, QC

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